Dear guests, you may find this section useful if you have a general question concerning our tours and services so you can simply look up through the questions and answers in FAQ; however, you may also ask us any questions by dropping us email with your particular questions. Thank you for your interest to our services!

It's very EASY! Simply click on one of the orange BOOK buttons, fill out the required form fields and submit it. We'll process your request and send you a detailed itinerary for your approval and confirmation. You can also write us an email explaining your travel preferences in St-Petersburg and we will be pleased to create your custom itinerary.
Yes, you can. While booking your tour simply add information about desired changes and we will either adjust your itinerary accordingly or get back to you with available options.
Yes, you do, unless you are a cruise passenger. If you are a cruise passenger please see the next question. Most foreign nationals are required to have an Entry Visa to Russia. Russian visas can be obtained at local Russian Embassy or Consulate. To have a visa issued, an official invitation processed by Russian governmental or officially authorized companies is required. We are able to provide such support.
No, a cruise passenger needn't have a visa to Russia; however, a tour ticket (voucher) is required to get ashore. Such tour ticket (voucher) is issued after your St-Petersburg tour reservation is made.
To go ashore in St-Petersburg you need your travel passport and a print-out of your tour ticket, which is sometimes called a blanket visa or voucher.
You can pay for your tour by your credit card (Visa and MasterCard are accepted) or cash on the first day of your tour unless otherwise is specified in your booking confirmation. You can also settle your payment at our authorized agents.
All vehicles provided by our company are AC equipped and serviced.

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